Guests and communication
From the first message to check-out. Guests write to us, not to you. Even at ten on a Saturday night.
- Replies to enquiries and bookings
- Check-in, check-out, instructions for the flat
- Solving issues during the stay, reviews
From the first photo to the last clean.
Five things you would deal with every week when letting short-term, from photography to accounting. We take care of all of them, under management and under guaranteed rent.
4.89 out of 5 on Airbnb · Superhost · Booking 9.6 out of 10
804 guest reviews, public and verifiable

Income
Depends on location, size and season. In season a flat is typically booked for around 95 % of nights, outside it 60 to 70 %.
Prefer the same sum every month? See guaranteed rent.
Services
From the first message to check-out. Guests write to us, not to you. Even at ten on a Saturday night.
We photograph the flat professionally, write the listing copy in English and Slovak and set up the profiles on Airbnb and Booking. Prices are adjusted continuously to season, demand and occupancy.
After every departure we clean the flat, change the bed linen and towels and restock what is missing. We also check that everything is in order.
A dripping tap, a jammed lock, a blown bulb. We fix them as soon as we spot them, not after your phone call.
Statement
Every month you get an overview: income from stays, our 10 % fee and the amount that goes to you.
Under guaranteed rent there is no statement, you receive the agreed sum.
Process
Getting startedthe first week
We come to see the flat and prepare an income estimate. Free and without obligation.
We sign a management agreement. We go through the terms together, the notice period is 30 days.
We photograph the flat, write the copy in English and Slovak, set up the profiles on Airbnb and Booking and set prices by season.
Usually 2 days to a week after signing.
Thenevery stay and every month
We answer messages and send arrival instructions. Keys are in a key safe or a lockbox. During the stay we handle whatever the guest needs.
We clean the flat, change the bed linen and towels, restock what is missing and check its condition. We take care of reviews too.
You get an overview of income, bookings and occupancy. The money arrives by the 10th of the following month.
What management costs and how it differs from guaranteed rent is on the pricing page.
Results
“It was perfect! Great location, just over 5 minutes’ walk from the centre, yet really quiet. Tomas was very helpful and always replied immediately.”
“Communication with Amanda was always friendly and quick. The instructions for the flat and for using the underground car park were perfect and easy to follow.”
Questions
Didn't find your answer? Call Tomáš on +421 903 989 040.
We arrange cleaning after every stay. The guest pays a cleaning fee when booking, and your monthly statement shows how it was settled.
We cover small repairs. For bigger repairs it depends on what caused them and how.
Damage is not as common as people think, but it happens. We usually sort it out ourselves so you do not have to deal with it.
Under management the owner pays for energy, internet, consumables and platform fees. We cover small repairs.
Usually 2 days to a week after the contract is signed.
Yes. How often and how far in advance you block it is agreed case by case.
On Airbnb and Booking, and depending on the flat on other platforms too.
Getting started
Furnished and ready for guests. If it is not, we tell you at the first meeting what to add.
Keys to the flat and the building. How guests receive them is agreed per flat.
A management agreement, or a lease agreement under guaranteed rent. We go through the terms together at the meeting.
Want to know what your flat could earn?